(Attention, we are not (J.)ING US so please don't send us return requests if you bought there!)
Return and Refund Policy
Last updated: May 14, 2023
Thank you for shopping at Jing Shop.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Jing Shop.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Jing Shop, accessible from https://www.jing-shop.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Right of withdrawalConsumers have a right of revocation according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.
You have the right to revoke this contract within 30 days without giving any reason. The revocation period is 30 days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods. To exercise your right of withdrawal, you must inform us (Jing Shop, Maleewan Panpim 88/69 Pracha Samran Rd. 10530 Bangkok, Thailand email@example.com ) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter or e-mail sent by post). You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocationIf you revoke this contract, we shall return to you all payments that we have received from you, excluding delivery costs,
immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract.
The delivery costs, which we cannot refund, are calculated according to the weight of the shipment and can be looked up on the Thai Post fee calculator page. We ship with the ePacket rate
The country-specific EUSt. of in Germany e.g. 19%, paid by us, cannot be refunded by us.
For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us (Jing Shop, Maleewan Panpim 88/69 Pracha Samran Rd. 10530 Bangkok, Thailand firstname.lastname@example.org ) without undue delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
We can also provide a return address in Germany on request and we work with the DRK Schorndorf to provide any returns directly to charitable purposes. Please consider well in advance and look at the measurements in the product descriptions, whether the things will fit. Even if we ship for free or charge a small amount as postage, the shipping is of course relatively expensive. Each return means of course a significant loss.
By the way, this is generally the case. Even if you order e.g. at the largest online retailer "A......", the returns are usually charged to the provider and depending on the effort possibly disposed of afterwards.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
1. please avoid damage and contamination of the goods. If possible, please return the goods to us in the original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging. 2.
2. please do not return the goods to us freight collect.
Please note that the aforementioned points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
If you want to revoke the contract, please fill out this form and send it back to:
Jing Shop, Maleewan Panpim 88/69 Pracha Samran Rd. 10530 Bangkok, Thailand email@example.com
I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
Ordered on (*) ____________ / received on (*) __________________
Name of consumer(s)
Address of the consumer(s)
Signature of the consumer(s)
(*) Delete where not applicable