Our packages are shipped within 2 working days after the payment is received. We like satisfied customers so every piece is carefully checked before shipment to insure that the product leaves our warehouse in perfect condition. If you still have a problem that needs to be resolved, please contact us immediately so that we can help to find a solution. Goods are sent by airmail via Thailand Pos, DHL Expree Mail or DHL Global Mail.
The shipping costs vary from country to country and chosen delivery company and will be calculated during checkout.
We offer shipping by:
Thailand Post Priority Air Mail: Shipping Time Appoximately 7-15 business days: 4,99€ ~ 6 US$ handling cost flatrate per order
DHL Ecommerce: Shipping Time Appoximately 7-15 business days: 4,99€ ~ 6 US$ handling cost flatrate per order
DHL Express: Shipping Time Appoximately 3-6 business days: 15€ ~ 17 US$ handling cost flatrate. Packages over 1kg(2.2lb) for USA and Australian customer only 5€ ~ 6 US$ handling cost flatrate per order
Customs duties, import sales tax, value added tax
We pay import sales tax for all our shipments to Europe (EU27). That means there are no fees or duties on your orders.
So you can order with peace of mind and don't have to worry.
Custom duties for US and Australien customers:
Deliveries under 800$US or 1000 AU$ are exempt from customs and duties
Custom duties for other countries:
Custom duties may be incurred. These costs are variable but usually small. They must be paid by the customer.
We are shipping to the following countries:
In all member states of the European Union are: Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal, Romania, Sweden , Slovakia, Slovenia, Spain, the Czech Republic, Hungary and Cyprus.
Also in the United Kingdom, the United States and Australia
We explicitly do not ship to the following countries:
Afghanistan, Algeria, Burma, Cuba, Crimea Region, Congo, Democratic Republic of the Congo, Eritrea, Iran, Iraq, Kosovo, Lebanon, Libya, North Korea, Palestinian Territories and Gaza Strip, Somalia, Sudan, South Sudan, Syria and YemenDelivery
Our warehouse is located near the airport in Bangkok. You will normally receive your shipment within 5-12 business days although in some cases it may take a little longer