Our packages are shipped within 2 working days after the payment is received. We like satisfied customers so every piece is carefully checked before shipment to insure that the product leaves our warehouse in perfect condition. If you still have a problem that needs to be resolved, please contact us immediately so that we can help to find a solution. Goods are sent by airmail via Thailand Pos, DHL Expree Mail or DHL Global Mail.
The shipping costs vary from country to country and chosen delivery company and will be calculated during checkout.
We offer shipping by:
Thailand Post Priority Air Mail: Shipping Time Appoximately 7-15 business days: 4,99€ ~ 6 US$ handling cost flatrate per order
DHL Ecommerce: Shipping Time Appoximately 7-15 business days: 4,99€ ~ 6 US$ handling cost flatrate per order
DHL Express: Shipping Time Appoximately 3-6 business days: 15€ ~ 17 US$ handling cost flatrate. Packages over 1kg(2.2lb) for USA and Australian customer only 5€ ~ 6 US$ handling cost flatrate per order
Customs duties, import sales tax, value added tax
We pay import sales tax for all our shipments to Europe (EU27). That means there are no fees or duties on your orders.
So you can order with peace of mind and don't have to worry.
Custom duties for US and Australien customers:
Deliveries under 800$US or 1000 AU$ are exempt from customs and duties
Custom duties for other countries:
Custom duties may be incurred. These costs are variable but usually small. They must be paid by the customer.
We are shipping to the following countries:
Åland Islands, Albania, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island,
Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic,
Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Republic, Cook Islands, Costa Rica, Croatia,
Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia,
Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras,
HongKong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea,
Dem. Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxemburg, Macau, Macedonia, Madagascar, Malawi,
Malaysia, Maldives, Mali, Malta, Man Island, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro,
Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island,
Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal,
Puerto Rico, Qatar, Reunion Island, Romania, Russian Federation, Rwanda, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon,
Saint Vincent and the Grenadines, Samoa, San Marino, São Tomé and Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
Solomon Islands, South Africa, South Georgia and the South Sandwich Islands, South Korea, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda,
Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Venezuela, Vietnam, Virgin Islands (British),
Virgin Islands (U.S.), Wallis and Futuna, Western Sahara, Zambia, Zimbabwe
We do not ship to the following countries
Afghanistan, Algeria, Burma (Myanmar), Cuba, Crimea Region, Congo, Dem. Republic, Congo, Eritrea, Iran, Iraq, Kosovo, Lebanon, Libya, North Korea, Palestinian Territories and Gaza Strip, Somalia, Sudan, South Sudan, Syria and Yemen
Our warehouse is located near the airport in Bangkok. You will normally receive your shipment within 5-12 business days although in some cases it may take a little longer